What happens if the online notary or signer is disconnected during the audio-video session?

If the online notary or signer is disconnected during the audio-video session, the notarial act must be started again from the beginning. This requirement ensures that the integrity and continuity of the notarial act are maintained. Once a disconnection occurs, critical elements such as the identification of the signer, the signing of the document, and the notary's witnessing may be compromised. Thus, to uphold the required legal standards and ensure all legal procedures are correctly followed, a new session is necessary to redo the entire process from the outset. This prevents any potential issues regarding the validity of the notarial act due to interruptions.