When is a notary justified in refusing a document request?

A notary is justified in refusing a document request when the document seems altered or fake. This guideline ensures that the integrity and authenticity of the notarial act are upheld. The notary has a responsibility to verify the legitimacy of the documents they are notarizing to prevent fraud or deception. If a document appears altered—such as having different fonts, strange markings, or inconsistent information—or if it looks counterfeit, it raises serious concerns about its validity. By refusing such a request, the notary acts in accordance with ethical standards and legal requirements, protecting all parties involved from potential harm that could arise from notarizing a fraudulent document.

Other options, while they may present valid concerns, do not directly relate to the notary's fundamental duty to ensure the authenticity and integrity of the document. A notary may encounter a signer who appears unsure, but this alone does not justify refusing a request. Similarly, feeling overwhelmed or recognizing a conflict of interest are personal considerations that do not address the essential verification of the documents’ validity. Only the condition of the document itself serves as a clear and justified basis for a refusal in this context.